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Q30 believes in rewriting the rules of brain protection so that all athletes can play safer and smarter. It's this commitment that drives everything we do. So if you have a problem, we're here to help.


When used as intended, and without alterations, your Q-Collar is warrantied against defects in manufacturing and workmanship for 90-days from your date of purchase. Proof of purchase is required.

Contact Us

If you have any questions or comments, or if your Fit Check tool indicates your Q-Collar does not properly fit, please notify our Customer Service Team.

Returns and Exchanges

You can return your Q-Collar for a full refund if the product is unused/unworn, in the state you received it and in the original packaging. Return shipping and handling charges are not included. Returns will only be accepted within 30 days of purchase.

Media Inquiries

For media inquiries, please visit our Media Kit. The Q-Collar Media Kit

Fit Check

When it comes to sizing, accuracy is key. Still unsure of your size? Use our step-by-step chart or the Fit check Tool included with your Q-Collar. See the Fit Chart

Team Orders

We'd love for your team to become a part of ours. For team and bulk orders, please contact our Sales Team. Email Team Sales

Owner's Guide

Understanding your Q-Collar is important. That's why we encourage you to review the owner's guide before your first use. Should you need another copy, you can download it here. Download Owner's Guide